Blog Posts
Elisa Polystar provides the pathway you need towards truly aggregated data analysis – extending the focus from control and user plane to encompass anything that might be relevant to delivering the best possible customer experiences – whether for individual consumers, or for complex applications delivered over private networks or slices.
The mobile industry is preparing to invest in Open RAN solutions but there are two key challenges to consider: co-existence and multi-vendor support. Both require adaptation of operational systems. What does this mean?
Hyperautomation has emerged as a key set of techniques and tools that are expected to add value across a wide range of industrial and other sectors – including telecommunications.
How is Elisa working to deliver an outstanding and consistent customer experience in a cost-effective way? The secret lies in our network operations centre, or NOC.
Edge processing – unlocked by CUPS – is set to surge, as enterprises adopt new low-latency services. This changes network boundaries, as data processing may move inside the enterprise domain. How can analytics keep pace? In this blog, we consider key issues.
Putting experience first - how should the SOC evolve as we head towards new services and full 5G SA?
The transition from NOC to SOC has been in progress for several years. At the same time, innovations in Artificial Intelligence (AI) and Machine Learning (ML) have enabled the automation of many assurance processes. With an explosion of 5G services imminent, and the emergence of a host of new KPIs for new services with differentiated QoS, the SOC must also evolve to ensure the delivery of consistent experiences for all users and devices.
Sustainability and carbon reduction are now key concerns for our industry. In this blog, we report on how leadership is driving results to deliver a more sustainable future. Despite early challenges, much progress has been made.
NPS is a valuable tool and covers a range of interactions between customers and network operators. It includes perceptions of metrics that we want to understand, such as network quality and service performance. We also use network and signalling data to try to build an objective picture. Can we align offline subjective survey results with online, objective measures to build new KPIs and gain fresh insights?