Customer Experience Assurance solution
OTT AND VIDEO PERFORMANCE
Assure the quality of video and other over-the-top services
Usage of over-the-top applications in general, and video in particular, is exploding. Closely following how your network performs in delivering these services is key to managing the customer experience. Elisa Polystar offers deep packet inspection with dedicated KPIs and CEIs for video services and other over-the-top applications, all within an efficient and scalable solution ready for the data throughputs of tomorrow’s networks.
KEY BENEFITS
- Deep packet inspection capabilities to detect more than 4,500 unique over-the-top applications
- Measure the quality of social media, gaming and other over-the-top applications when delivered over the network
- Dedicated solution for video performance monitoring with KPIs to capture the end user video experience
EXAMPLE USE CASES
- Monitor your customer experience of the most popular over-the-top applications
- Find the root cause if your network fails to deliver a good customer experience for any application
- Explore the usage of emerging social media applications
- Ensure that your network delivers a smooth and flawless video experience
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