SOLUTIONS
ZERO-TOUCH NOC
Automate your Network Operations Center
Zero-Touch NOC automates repetitive manual network operations, letting experts focus on automation development.
100%
OF FIRST-LINE FAULT MONITORING AUTOMATED
79%
FASTER RESOLUTION TIME
71%
REDUCTION IN INCIDENTS
NOC AUTOMATION FOR MOBILE OPERATORS
| CHALLENGE | SOLUTION |
|---|---|
| How to have more time to focus on important network tasks? | Zero-touch NOC automates alarm detection, diagnosis and resolution using intelligent workflows, freeing up experts to focus on important tasks. |
| How to keep up with the multitude of tools and data sources needed to troubleshoot alarms? | Zero-touch NOC workflows can analyse scattered data and troubleshoot problems automatically. They can also collect all relevant information into a single trouble ticket, thereby avoiding data fatigue. |
| How to reduce unnecessary field visits? | Zero-touch NOC workflows can perform closed loop network actions to resolve issues remotely, before contacting field service. Field service can be notified of actions attempted as well as parts needed, in case of HW replacements. |
| How to avoid duplicate actions on alarms that have the same root cause? | Zero-touch NOC can troubleshoot faults across multi-vendor, multi-domain networks. The Cross-domain correlation feature traverses network layers to find the root problem, thereby avoiding duplicate actions. |
ZERO-TOUCH NOC SOLUTION BUILDING BLOCKS
