SOLUTIONS
PERFORMANCE MANAGEMENT
Create self-adapting data pipelines to feed analytics views
A wide range of CSPs’ problems can only be solved by giving access to network statistics in a way that helps the user arrive at actionable insights. Network and service experts need a PM solution that can collect data from the network and services, as well as other relevant telecom data, and make associations between these data points based on telco knowledge. The more relevant data is applied in analyzing network and service quality, the better the tool you have for solving issues, assessing the customer experience, and planning network expansions and new services.
Performance Management is designed to cater to both technical and marketing users through tailored portals. It offers built-in telecom expertise and logic-rich data presentations that guide users to valuable insights. The unified solution provides PM data across network domains, facilitating enrichment and correlation with diverse data sources. Users can easily adjust configurable Extract-Transfer-Load pipelines based on input data requirements. Adaptive pipelines and database structures respond seamlessly to changes in input data. Open APIs facilitate exporting high-quality PM data to other Elisa Polystar applications and third-party tools for closed-loop automation.
| CHALLENGE | SOLUTION |
|---|---|
| Plain, open-source tools come with flexibility but also a maintenance burden | Performance Management provides pre-packaged views for telecom users and natively associates PM data with other relevant data sources, like inventory and configuration management data. The solution is highly flexible and configurable and is complemented with open source components where they fit best. |
| Input data changes frequently | Performance Management automatically adapts to changes in input data, e.g. software upgrades in the source system. New counters, counter groups, and dimensions are automatically made available for use in data reports. |
| Business and technical users rely on reports that are built on legacy systems | Performance Management serves each user team with a portal that is designed to cater for their needs. Your business-critical reports can be implemented as a service or, with simple drag-and-drop, users can create their own reports or modify existing reports. |
Performance Management provides tailorable, automatically adapting data pipelines for extracting, transforming, and loading PM data. It monitors and analyzes performance management data and provides reports on data pipeline quality. The built-in data virtualization capability allows users to perform queries seamlessly across different data storage locations. The solution also unifies network component naming and automatically joins data, and it provides user-friendly features, like one-click filtering for detailed analysis and map views with specific insights into the telecommunications network.
